Location: Lehi, UT
Employment Type: Full-Time
Clearance Required: Active TS/SCI with Polygraph
Program: Y4 Infrastructure and Sustainment Support

Position Overview

We are seeking an experienced System Administrator Level 2 to provide infrastructure and sustainment support for mission-critical IT systems in a secure environment.

This position will support the implementation, administration, troubleshooting, monitoring, and maintenance of enterprise IT infrastructure across Linux, Unix, and Windows environments. The ideal candidate has a strong systems administration background and is comfortable troubleshooting complex technical issues across client, server, storage, network, and related infrastructure.

Key Responsibilities

• Implement, troubleshoot, maintain, and administer enterprise IT systems.
• Manage IT system infrastructure and related operational processes.
• Support day-to-day system operations, monitoring, maintenance, and problem resolution.
• Provide support for client, server, storage, network, and mobile device environments.
• Perform in-depth troubleshooting of complex IT system issues.
• Provide Tier 1 Help Desk support and Tier 2 escalation support as required.
• Analyze escalated tickets and provide detailed technical feedback and recommendations.
• Communicate system status, incidents, and technical issues to management and internal customers.
• Support dispatch-system and hardware issues through resolution.
• Configure and administer Linux, Unix, Windows, and other applicable operating systems.
• Install operating system software and perform system configuration and maintenance.
• Troubleshoot operating system issues and maintain overall system integrity.
• Configure network components to improve system reliability and performance.
• Implement operating system enhancements and improvements.
• Support system monitoring, escalation procedures, user support, and capacity planning.
• Identify opportunities to improve system availability, reliability, and performance.

Required Qualifications

• Minimum of 5 years of System Administrator experience supporting programs and contracts of similar scope, type, and complexity.
• Bachelor's degree in a technical discipline from an accredited college or university.
• Five additional years of System Administrator experience may be substituted for the bachelor's degree.
• Experience administering and troubleshooting enterprise IT systems.
• Experience working with Linux, Unix, Windows, or similar operating systems.
• Strong troubleshooting and problem-resolution skills.
• Experience supporting client/server infrastructure and enterprise system operations.
• Ability to analyze and resolve escalated technical issues.
• Experience with system monitoring, maintenance, and performance improvement.

Clearance Requirement

An active TS/SCI with Polygraph is required for this position.

Benefits

• 100% Health, Dental & Vision Coverage
• 10% Employer 401(k) Contribution with Immediate Vesting
• 31 Days of PTO/Federal Holidays
• Student Loan Repayment Assistance
• Unlimited Certification Training
• Remote Work/Flexible Scheduling Opportunities, when permitted by the program
• Multiple Incentive Bonuses
• Team Bonding Events
• Coffee Membership
• Gym Membership

https://www.staffed4u.com/