Location: Columbia, MD, 20588
Clearance Required: Active Secret Clearance
Employment Type: Full-Time
Salary Range: $100,000–$135,000 (USD)
Final compensation will depend on location, experience, education, and skill level. Bonus eligibility and benefits may apply.
Seeking a Digital Transformation Analyst to support the adoption and implementation of data-driven decision-support tools across an enterprise environment. This role requires deep experience in UX/UI research and design, human-centered design (HCD), and change management. The analyst will work closely with technical teams and end-users to ensure solutions are designed with user needs and adoption in mind.
Apply UX/UI and human-centered design strategies to assess user needs and improve the adoption of digital tools
Facilitate user research activities (e.g., usability testing, stakeholder interviews, persona development)
Translate research findings into actionable insights for developers and decision-makers
Develop stakeholder engagement strategies to promote tool adoption and organizational transformation
Use collaborative platforms (e.g., Mural, Figma) to create wireframes and support team ideation
Support change management activities through communication plans, trainings, and user resources
Collaborate with product owners, developers, and end-users to refine and validate functional requirements
Deliver communications and presentations in line with DoD and/or federal style guidelines
3 to 10+ years of experience in digital transformation, UX/UI, or organizational change
Master's degree (M.A./M.S.) in a relevant field (e.g., Human-Centered Design, Organizational Psychology, Communications, IT, etc.)
Experience using research methods to inform product design and stakeholder engagement
Strong communication skills and experience developing both written and verbal deliverables for diverse audiences
Proficiency with collaborative design tools such as Mural, Figma, or similar
Active Secret clearance required
U.S. Citizenship
Experience working in or supporting military or federal government environments
Familiarity with enterprise dashboard adoption strategies and training delivery
Experience developing communication products such as presentations, briefs, and whitepapers
Background in creating resource repositories, user guides, and digital adoption tools
Certifications related to:
Change Management (e.g., Prosci, ADKAR)
Agile Methodologies
Instructional Design
Organizational Development or Transformation
Qualified candidates should submit a resume highlighting relevant experience, certifications, and clearance status. All applicants must be U.S. citizens and hold an active Secret security clearance.